Terms and Conditions

This agreement applies as between you, the User of this Website, and Relove LLC, the owner(s) of this Website. Your agreement to comply with and be bound by Clauses 1, 2, 4 – 11, and 15 – 25 of these Terms and Conditions is deemed to occur upon your first use of the Website. Clauses 3 and 12 – 14 apply only to the sale of Services. If you do not agree to be bound by these Terms and Conditions, you should stop using the Website immediately. No part of this Website is intended to constitute a contractual offer capable of acceptance. Your order constitutes a contractual offer, and Our acceptance of that offer is deemed to occur upon Our sending a confirmation email to you indicating that your order has been accepted.

1. Definitions and Interpretation

In this Agreement, the following terms shall have the following meanings:
  • "Account": means collectively the personal information, Payment Information, and credentials used by Users to access Paid Content and/or any communications System on the Website;
  • "Content": means any text, graphics, images, audio, video, software, data compilations, and any other form of information capable of being stored in a computer that appears on or forms part of this Website;
  • "Facilities": means collectively any online facilities, tools, services, or information that Relove LLC makes available through the Website either now or in the future;
  • "Services": means the services available to you through this Website, specifically use of the Relove LLC proprietary e-learning platform and any related services offered by Relove LLC;
  • "Payment Information": means any details required for the purchase of Services from this Website. This includes, but is not limited to, credit/debit card numbers, bank account numbers, and sort codes;
  • "Premises": Means our place(s) of business located at 881 Silverstone Drive, Hailey, ID 83333, though our workforce operates from remote locations;
  • "System": Refers to any online communications infrastructure that Relove LLC makes available through the Website, either currently or in the future. This includes, but is not limited to, web-based email, message boards, live chat facilities, and email links.
  • "User" / "Users": Refers to any third party that accesses the Website and is not employed by Relove LLC, and is not acting in the course of their employment.
  • "Website": means the website that you are currently using (relove.learnworlds.com) and any sub-domains of this site (e.g., subdomain.yourschool.com) unless expressly excluded by their own terms and conditions;
  • "Relove, LLC Service": refers to the e-learning service provided by Relove LLC, offering educational and instructional content in various formats, including video, audio, and text.

2. Age Restrictions

Persons under the age of 18 should use this Website only with the supervision of an Adult. Payment Information must be provided by or with the permission of an Adult. For the Relove, LLC Service, you must be 18 years of age or older, or the age of majority in your province, territory, or country, to become a member. Minors may only use the service under the supervision of an adult.
These Terms and Conditions also apply to customers procuring Services in the course of business.

3. Intellectual Property

3.1 Subject to the exceptions in Clause 4 of these Terms and Conditions, all Content included on the Website, unless uploaded by Users, including but not limited to, text, graphics, logos, icons, images, sound clips, video clips, data compilations, page layout, underlying code, and software is the property of Relove LLC, our affiliates, or other relevant third parties. By continuing to use the Website you acknowledge that such material is protected by applicable UNITED STATES and International intellectual property and other laws.

3.2 Subject to Clause 5, you may not reproduce, copy, distribute, store, or in any other fashion re-use material from the Website unless otherwise indicated on the Website or unless given Our express written permission to do so.

4. Services, Prices, and Availability

4.1 Whilst every effort has been made to ensure that all general descriptions of Services available from Relove LLC correspond to the actual Services that will be provided to you, we are not responsible for any variations from these descriptions. This includes the Relove, LLC Service content, which may vary based on geographic location, licensing agreements, and other factors.

4.2 For the Relove, LLC Service, content availability is subject to regional restrictions and licensing agreements. As a user, you agree to access the Relove, LLC Service content primarily in the country where your account is established, and only in locations where we offer our services and have the rights to provide such content.

4.3 Content Quality: The quality of the display of the Relove, LLC content may vary from device to device, and may be affected by a variety of factors, such as your location, the bandwidth available through and/or speed of your Internet connection. You are responsible for all Internet access charges associated with your use of the Relove, LLC Service. Please check with your Internet provider for information on possible Internet data usage charges.

4.4 The time it takes to begin watching Relove, LLC content may vary based on a number of factors, including your location, available bandwidth at the time, the content you have selected, and the configuration of your Relove, LLC-ready device.

4.5 Relove, LLC Software: Relove, LLC software is developed by, or for, Relove, LLC and is designed to enable viewing of Relove, LLC content through Relove, LLC-ready devices. This software may vary by device and medium, and functionalities and features may also differ between devices. You acknowledge that the use of the service may require third-party software that is subject to third-party licenses.

4.6 You agree that you may automatically receive updated versions of the Relove, LLC software and related third-party software as part of your use of the service.

5. Orders and Provision of Services

5.1 Relove, LLC Service: Your subscription to the Relove, LLC Service is governed by these Terms, and you are granted a limited, non-exclusive, non-transferable right to access the Relove, LLC service and view content. Content is available solely for personal and non-commercial use, and may not be shared outside of your household.

5.2 The Relove, LLC Service and any content you access may vary based on your geographic location, as well as your subscription plan. Relove LLC may update content regularly and reserves the right to change or remove content from the Relove, LLC Service.

5.3 We may terminate or restrict your access to the Relove, LLC Service if you engage in any fraudulent or illegal activities, or violate the Terms and Conditions.

6. Cancellation of Subscriptions

6.1 For the Relove, LLC Service, cancellation terms apply to your subscription based on the package you've selected. If you wish to cancel your Relove, LLC Service subscription, please refer to the cancellation policy that applies specifically to the subscription you purchased.

6.2 You acknowledge and agree that you may not redistribute or publicly display Relove, LLC Service content. Any violation of this may result in immediate cancellation of your access to the Relove, LLC Service.

7. Privacy

Use of the Website is also governed by Our Privacy Policy (relove.learnworlds.com/privacy), which is incorporated into these Terms and Conditions by this reference. To view the Privacy Policy, please click on the link above. When you sign up for the Relove, LLC Service, we will collect and process your personal information as outlined in our Privacy Policy. This may include details about your subscription, content preferences, and usage data.

8. How We Use Your Personal Information (Data Protection)

8.1 All personal information that we collect (including, but not limited to, your name, address, and payment details) will be used and stored in accordance with the provisions of the Data Protection Act 1998 and applicable laws in your jurisdiction.

8.2 For the Relove, LLC Service, your personal information may be used to process your subscription, provide recommendations, and manage your account.

9. Passwords and Account Access

9.1 The member who created the Relove, LLC Service account and whose Payment Method is charged (the "Account Owner") has access and control over the account and any devices used to access the service ("Relove ready devices"). The Account Owner is responsible for any activity that occurs through the Relove, LLC Service account.

9.2 To maintain control over the account and prevent unauthorized access, the Account Owner should keep control of the Relove, LLC ready devices used to access the service. The Account Owner is also responsible for ensuring that the password and Payment Method details associated with the account are kept confidential and not shared with anyone.

9.3 The Account Owner is responsible for updating and maintaining the accuracy of the information provided to us, including contact details and Payment Information.

9.4 We may terminate or temporarily suspend your account to protect you, Relove LLC, or our partners from potential identity theft or other fraudulent activities.

10. Disclaimers

10.1 We make no warranty or representation that the Website, the Relove, LLC Service, or any Content will meet your requirements, that they will be of satisfactory quality, that they will be fit for a particular purpose, or that they will be error-free. You use the Relove, LLC Service at your own risk, and we do not guarantee specific results from the use of our Services.

10.2 The Relove, LLC Service may be impacted by factors such as your Internet connection speed, device compatibility, and content availability.